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Free shipping + free gift from 100€

30 days right of return & free returns

Refund policy

We grant a 30-day right of return. This means you have 30 days after you receive your item to request a return.

To be eligible for a return, the item must be in the same condition in which you received it, unworn, unused, labeled, and in its original packaging. You'll also need the receipt or other proof of purchase.

Please note that we can only accept unwashed and unworn clothing. If you only return part of a set, we will charge the unit price for the refund for the remaining products. If the order qualified for free shipping, but after a partial refund the purchase amount is below this limit, we reserve the right to charge the shipping costs upon refund.

To initiate a return, you can contact us at Hallo@melima.de or use our online portal. Please note that returns must be sent to the following address:

Melima

Mirika Novatschkov

Puchanstr. 40

12555 Berlin

If your return is accepted, you will receive a return label from us as well as instructions on how and where to send the package. Items returned to us without prior request for a return will not be accepted.

If you have any questions about the return, you can contact us at any time at Hallo@melima.de.

Damage and problems

Please check your order upon receipt and contact us immediately if the item is defective or damaged or if you have received the wrong item so that we can evaluate and fix the problem.

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