Frequently Asked Questions
How does the return process work?
You can find all the important information about returns here .
Do you want to return or exchange an order? We give you 30 days from receipt of the goods to do so!
Please note that we can only accept unwashed and unworn clothing. If you return only part of a set, we will charge the individual price for the remaining items when refunding you.
To exchange your item, please return it and order the new, desired product through our shop.
There were problems with my broadcast
Simply send us an email to hallo@melima.de , we'll be happy to help!
How do I care for my new products?
Detailed washing and care instructions can be found here.
If you have any questions or other concerns, please feel free to contact us:
Email: hallo@melima.de
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